{"id":8486,"date":"2024-04-25T11:41:24","date_gmt":"2024-04-25T11:41:24","guid":{"rendered":"https:\/\/property254.co.ke\/blogs\/?p=8486"},"modified":"2024-06-25T06:30:48","modified_gmt":"2024-06-25T06:30:48","slug":"ticketing-process-on-ardhisasa","status":"publish","type":"post","link":"https:\/\/property254.co.ke\/blogs\/ticketing-process-on-ardhisasa\/","title":{"rendered":"Ticketing Process on Ardhisasa"},"content":{"rendered":"\n

Ticketing is a feature developed by ardhisasa to ensure that the platform users are able to get solutions to the issues they raise. <\/p>\n\n\n\n

On the ardhisasa platform, there are contact information for reaching out to the customer care team. The platform provides an official email address, phone numbers for 24\/7 support, and a chatbot manned by customer care representatives. You can type your question or issue in the chatbox, and you will receive real-time guidance and support.<\/p>\n\n\n\n

Its good to note that not all issues require a ticket, but for those that do, the ticketing system ensures dedicated attention and resolution. Specific issues, such as settling invoices or stamp duty payments, may necessitate raising a ticket.<\/p>\n\n\n\n

To access the ticketing feature<\/strong>;<\/strong><\/p>\n\n\n\n

1.      Log into your account<\/a> using your credentials, such as your identification number or ardhisasa ID and password you used when creating your account. Click continue.<\/p>\n\n\n\n

Read: How to create account on Ardhisasa<\/a><\/p>\n\n\n\n

2.      <\/strong>You’ll be provided with a one-time password code and OTP which will be sent to the phone number you used to register with on the platform. Type the code onto the OTP prompt box and then click log in.<\/strong><\/p>\n\n\n\n

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Registration of Restriction on Ardhisasa<\/a><\/blockquote>