Not all process on Ardhisasa can be initiated by a normal public account, therefore the platform provide way for professional to upgrade their account in order to transact. For example, most land registration process will require an advocate to initiate on your behalf and for survey, they will require surveyor to submit the application. With normal public account you will be privy to applications which have been initiated on your behalf by a professional but you cannot initiate application on your own.
It’s important to note that your names match the names in your documents. If there is any discrepancy, you will need to upload an affidavit confirming that the names in the documents and your ID are indeed for the same person. It is advisable to consult your advocate for assistance in this regard.
Pay attention to punctuation, especially for advocates. Make sure to include the full stop (“.”) that is typically part of your admission number and avoid adding spaces where there shouldn’t be any. Enter your admission number exactly as it appears on your practicing certificate. We have provided an illustration on the screen, depicting two ways your admission number may be written. Follow the format from your practicing certificate. If you don’t have a current practicing certificate, please note that a receipt will not suffice, so refrain from uploading it.
For example, note the difference here
Practicing certificate: P.105/XXXXX/17 (This one is correct entry)
Admission certificate: P. 105/XXXXX/2017 (This one is a wrong entry).
To access the system, one has to pre-register into the system. Click on the Register icon on the Ardhisasa platform to be prompted to register as an individual or a company. For the individual account, Kenyan citizens are required to register individual user accounts. To register an account, one should have their National Identification Card Serial Number and the ID Number, a working email address, passport-sized photo (with white background), and an active phone number.
Read: How to create an account on Ardhisasa
For company user account, private limited liability companies are required to register company accounts. To register a Company account, one should have the Companys Company registration number, official and active company mobile number (registered using a directorD number), company email address, and passport-sized photo(s) of the directors (with white background).
Read: How to Conduct Land Search on Ardhisasa
This is the first registration which allows one to be registered into the system. However, the system allows for the account upgrading for the professionals to allow them submit their respective professional work, such as conveyance documents, development applications or survey records, for processing and/or approval.
Account Upgrade Process for Licensed Surveyors
1. Scan copies of your practicing certificate, registration certificate, and any other supporting documents (e.g., ID card).
2. Log in to the Ardhisasa platform and click on Account in the left side panel.
3. Select Update Settings.
4. On the right-hand side, you will find the account upgrade form.
5. Choose your profession from the drop-down list (license surveyor).
6. Enter your license number exactly as it appears on your practicing certificate.
7. Upload your current practicing certificate, registration certificate, and any other supporting documents.
8. Click on the Upgrade Account button.
9. A pop-up notification will confirm the successful account upgrade request.
10. The system will redirect you to the upgrade activity page, where you can track the status of your application by clicking on the View button.
11. You will receive a notification on your registered phone number and the platform’s notification bell once your request is approved or rejected.
12. If your application is denied, you will receive reasons for the rejection. Adhere to the remarks provided and reapply for an account upgrade if necessary.
Read: How to Pay Land Rent on Ardhisasa
Account Upgrade Process for Practicing Advocates
1. Scan copies of your practicing certificate, admission certificate, and any other supporting documents (e.g., ID card).
2. Log in to the Ardhisasa platform and click on Account in the left side panel.
3. Select Update Settings.
4. Locate the account upgrade form on the right-hand side.
5. Choose your profession from the drop-down list (advocate).
6. Enter your admission number exactly as it appears on your practicing certificate.
7. Upload your current practicing certificate, certificate of admission, and any other supporting documents.
8. Click on the Upgrade Account button.
9. A pop-up notification will confirm the successful account upgrade request.
10. The system will redirect you to the upgrade activity page, where you can track the status of your application.
Once your account upgrade request is processed, you will receive notifications on your registered phone number and the platform’s notification bell. If your application is denied, you will receive reasons or recommendations for rejection. It is important to adhere to the remarks and reapply for an account upgrade accordingly.
For enquiries, please visit Ardhi House, Off Ngong Rd: P.O. Box 30450-00100, Nairobi, Kenya or email: [email protected]. The ministry can also be reached on phone: 0743922876.
In case of more information, keep visiting our website https://property254.co.ke/ or call us on 0726982982 or on email through [email protected]