Upgraded accounts are to be annually renewed to capture
the current version of your practicing certificate. To renew
a professional account, you need to have upgraded your private account.
Here is the process of
renewing a professional account.
1.
Log in to the https://ardhisasa.lands.go.ke/account/login using your user credentials (identification number or Ardhisasa ID) and account password.
2.
Enter the one-time password
(OTP) sent to your registered phone number or email to access your account.
3.
On the left-hand menu bar,
click on Account to access your account settings.
4.
Within the account settings
page, click on the Upgrade
Account tab.
5.
You will find a list of all past applications related to upgrading or
renewing your account.
6.
Applications are
categorized by profession, date added, status, and the required action. The
status Pending means your application is awaiting feedback from the ministry
staff. Approved
status indicates a successful application, and your account is now upgraded or renewed.
Rejected status means the application was unsuccessful, often due to issues
with registration, admission, or license numbers, or outdated documents.
When
the timeline for obtaining new practicing certificates has lapsed or professional accounts
get deactivated and the user is notified of the same.
7.
To renew your account,
click on the View button next to the pending application.
You'll be directed to
the details page, showing your request status and application details.
8.
Click on the Renew
button at the top right corner of the screen.
9.
A pop-up box will prompt
you to upload your current practicing certificate.
10.
Upload the document and
enter your registration, admission, or license number as stated in the
certificate.
11.
Click Close on the pop-up
box to complete the application.
12.
Refresh the account upgrade
page to see your newly made application.
13.
If the status is Pending,
the application is awaiting action from the relevant department.
14.
You will receive a
notification on your account when a response is received.
15.
To check the response,
click on the notification bell or revisit the View button on the account
upgrade page.
16.
If approved, your new
practicing certificate will be updated, and transactions for the current year
can be processed.
17.
If rejected, reasons for
the rejection will be visible in the comment section.
For
enquiries, contact us on 0746 962239 or email [email protected] or visit Ardhi House, Off Ngong Rd: P.O.
Box 30450-00100, Nairobi, Kenya.
In case of
more information, keep visiting our website https://property254.co.ke/ or
call us on 0726982982 or on email through [email protected].
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